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Frequently Asked Questions

No, the experience starts every 10 minutes, entry is possible at any moment within opening times, but be aware; there could be a short waiting time. The experience will take around 25 minutes.

Yes, a visit to Rembrandts Amsterdam Experience with the ‘Amsterdam Stadspas’ is free. You can walk in anytime but don’t forget to bring your pass. Valid for one person per ‘stadspas’.

You can pay at the counter and there is no need to make reservation. When you arrive you can show your discount pass, discount voucher or coupon. Please notice we don’t accept cash. Accepted creditcards are: American Express, Mastercard, Visa, Visa Electron, Diners/Discover, JCB & Unionpay.

The show lasts approximately 25 minutes. Please note: there is no toilet.

When booking a time slot or buying a ticket, you chose the language in which you want to visit the show. The show is available in Dutch, French, German, English, Russian, Spanish, Italian or Chinese. Unfortunately it is not possible to chose multiple languages ​​per show. Are you part of a group of people who don’t speak the same language? We could split the group. Please ask our hosts upon entry.

Yes, the experience is at one floor and is wheelchair accessible.

Yes, the experience is accessible for everyone. However, there will be thrilling elements in the show. It is therefore advised to let young children visit the experience under supervision.

No, unfortunately, we do not offer free entry with the ‘Museumkaart’.

Children younger than 4 enter free of charge (ticket booking not necessary). From 4 up to 12 years of age, children pay a discounted price.

The experience contains flashes of light at some point. Extra vigilance is therefore required for visitors with light flash sensitivity.

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